At Iyonic Web, customer satisfaction is our priority.
This Refund Policy explains when you are eligible for a **refund or exchange** for purchases made on
https://iyonicweb.iyonicorp.com/.
1. General Refund Policy
Due to the **digital nature** of our products, we generally do **not offer refunds** unless required under specific conditions outlined below.
2. Eligibility for Refunds
Refunds may be granted under the following circumstances:
❌ The purchased function **does not work as described** and support is unable to fix the issue.
❌ The function is **completely broken** or unusable.
❌ Duplicate purchases due to **technical errors**.
❌ You requested a refund **within 7 days** of purchase.
3. Non-Refundable Situations
Refunds will **not** be issued in the following cases:
⚠️ **You changed your mind** after purchasing.
⚠️ The function **does not fit your specific project**.
⚠️ You misused or modified the function, causing it to break.
⚠️ You failed to read the **product description** before purchasing.
4. How to Request a Refund
If you meet the **eligibility criteria**, follow these steps to request a refund:
📝 Provide your **Order ID, email, and reason for the refund**.
⏳ Allow **3-5 business days** for our team to review your request.
💰 If approved, refunds will be processed via **PayPal or Paystack**.
5. Refund Processing Time
Refunds typically take **5-10 business days** to reflect in your account.
If there are delays, check with your **bank or payment provider**.
6. Chargebacks & Disputes
If you initiate a **chargeback or payment dispute** without contacting us first,
your account may be **restricted or permanently banned** from Iyonic Web.
📬 Contact Us
For refund-related inquiries, contact our support team:
